At JENA, we value your privacy and are committed to protecting your personal information.

When you visit our website or make a purchase, we may collect information such as your name, email address, phone number, shipping and billing address, and payment details. We also collect certain technical information, including your IP address and browsing activity, through cookies and similar technologies to improve your shopping experience.

We use your information to:

• Process and deliver your orders.
• Provide customer support.
  
• Communicate with you regarding your purchases.
• Improve our website, products, and services.
  
• Send promotional updates if you have chosen to receive them.

Payments are processed securely through trusted third-party payment providers. JENA does not store your complete payment card details.

Our website is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products online. Your information may be processed and stored by Shopify in accordance with its privacy practices.

We may share your information only with trusted service providers, such as payment processors, shipping partners, analytics providers, and other vendors who assist us in operating our business. We do not sell your personal information.

You may request access to, correction of, or deletion of your personal information by contacting us at jenacustomercare@gmail.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at jenacustomercare@gmail.com.